Last Updated: 23 August 2026
These Terms of Service ("Terms") apply to all products, services, courses, digital content, coaching, consulting and other services provided by Coach Connor Limited ("Coach Connor Limited", "we", "us", or "our").
By accessing, purchasing or using any of our products or services, you agree to these Terms.
If you do not agree with these Terms, you should not purchase or use our products or services.
Coach Connor Limited provides educational and informational products and services, which may include:
Online courses
Digital products
Video training
PDF guides and resources
Templates and frameworks
AI-related training and resources
Dating profile optimisation
Texting and communication training
Coaching
Consulting
Community or membership services
Other educational products or services introduced from time to time
The specific features, inclusions and terms applicable to a particular product or service may be described on the relevant sales page or at checkout.
We reserve the right to modify, update or discontinue products and services from time to time.
Our products and services are provided for educational and informational purposes only.
Our content is based on our experience, opinions, strategies and educational materials and should not be interpreted as a guarantee of any particular outcome.
You are responsible for deciding whether any strategy, recommendation or information is appropriate for your individual circumstances.
We make no guarantees regarding the results you may achieve from using our products or services.
Results vary between individuals and may depend on factors including:
Your circumstances
Your starting position
Your effort
Your consistency
Your implementation
Your communication skills
Your dating profile
Your location
Your personal preferences
The actions and preferences of other people
Other factors outside our control
Any results, testimonials, case studies, screenshots, examples or claims presented in our marketing or content represent individual experiences and are not guarantees or promises of typical results.
You acknowledge that you may achieve different results, including no measurable results.
Past results do not guarantee future results.
Some of our products provide information relating to dating, communication, texting, relationships and interactions with other people.
References to:
Matches
Likes
Replies
Phone numbers
Dates
Relationships
Dating-app performance
Other dating outcomes
are provided for illustrative and educational purposes only.
We do not guarantee that you will receive any particular number of matches, likes, replies, phone numbers, dates or relationships.
The decisions, preferences and actions of other people are outside our control.
Our products are intended to help you communicate more effectively and present yourself more effectively. They are not intended to encourage harassment, coercion, stalking, abuse or behaviour that violates another person's boundaries or consent.
You remain responsible for your own conduct and decisions.
Some of our products may involve artificial intelligence tools, AI-generated content or third-party AI platforms.
AI-generated outputs may vary and may contain inaccuracies, inconsistencies or unexpected results.
Where a product involves AI, we do not guarantee:
That AI-generated content will be identical to examples shown
That generated images or content will perfectly represent you
That outputs will always be realistic or suitable for your intended use
That third-party AI platforms will remain available
That third-party AI tools will operate without errors or changes
Where third-party AI software is required, you may be required to create and maintain your own account with that provider and comply with its terms and policies.
Unless explicitly stated otherwise, our AI-related products are educational and DIY products, not guaranteed done-for-you services.
Certain products are provided on a do-it-yourself (DIY) basis. For example: Profile Alchemy + Bonuses is a do-it-yourself product.
Unless explicitly stated otherwise, purchasing a product does not mean that we will personally create, edit, implement or complete the work for you.
You may be required to:
Watch training
Follow instructions
Use recommended tools
Create or modify content yourself
Implement strategies yourself
Complete exercises or processes yourself
Your results will depend in part on how you implement the information provided.
Where a product is described as a DIY course or digital product, you are purchasing access to educational materials and instruction, not a guaranteed done-for-you service.
Where we provide coaching or consulting:
Coaching is educational and advisory in nature
We do not guarantee specific results
You remain responsible for your decisions and actions
Coaching does not constitute medical, psychological, legal, financial or other regulated professional advice
You should seek appropriately qualified professional advice where necessary.
You agree to:
Provide accurate information where required
Keep your account information secure
Use our products and services lawfully
Follow applicable third-party platform rules
Respect the rights and boundaries of other people
Not misuse our content
Not attempt to gain unauthorised access to our systems
Not use our products for unlawful or harmful purposes
You are responsible for your own actions and for how you apply any information provided through our products or services.
Unless otherwise stated, all content provided by Coach Connor Limited is owned by or licensed to us.
This includes, but is not limited to:
Videos
PDFs
Training materials
Frameworks
Systems
Strategies
Templates
Scripts
Written content
Graphics
Images
Audio
Course structures
Worksheets
Other educational materials
Your purchase provides you with a personal, non-exclusive, non-transferable licence to access and use the purchased materials for your own personal educational purposes.
You may not, without our prior written permission:
Copy our content for commercial use
Reproduce our materials
Resell our products
Share your access with another person
Share login credentials
Upload our materials to another platform
Distribute our materials publicly
Give away our paid content
Repackage our materials as your own
Create a competing product using substantial portions of our proprietary materials
Unauthorised distribution or sharing may result in your access being suspended or terminated, subject to your statutory rights.
Where a product requires an account, access is personal to the purchaser.
You must not share your account or login credentials with another person.
We reserve the right to suspend or terminate access where we reasonably believe that an account is being shared, misused or used in violation of these Terms.
Payments may be processed through third-party payment providers, including Stripe and PayPal.
The payment method, price and billing arrangements applicable to a particular product will be displayed at the point of purchase.
Unless otherwise stated, products are purchased on a one-time payment basis.
If we introduce subscription or recurring-payment products in the future, the applicable recurring payment terms will be clearly displayed before purchase.
Digital Products & Content
Due to the immediate, digital nature of our products, all sales are final once the digital content has been accessed, viewed, or downloaded.
Waiver of Statutory Rights: By completing your purchase and accessing the digital platform, you explicitly consent to the immediate supply of the digital content. You acknowledge and agree that by doing so, you lose your 14-day statutory right to cancel or withdraw from the contract.
If you purchase a digital product but do not access, log in, or download any of the materials, you may request a full refund within 14 days of the original purchase date.
Coaching and Consulting Services
If your purchase includes 1-on-1 coaching, consulting, or live sessions, you must provide at least 48 hours' notice to cancel or reschedule an appointment.
Cancellations made with less than 48 hours' notice, or failure to attend a scheduled session (no-shows), are strictly non-refundable.
How to Request a Refund or Cancellation
To initiate an eligible cancellation or refund, you must contact us directly at info@coachconnorp.com
Your request must include your full name, order number, and the email address used at checkout.
Refunds will not be issued via payment disputes or chargebacks without prior communication with our support team.
Payment Disputes and Chargebacks
We maintain detailed system logs, including IP addresses, login timestamps, and product usage data. In the event of an unwarranted chargeback for accessed digital goods, this evidence will be submitted to the payment processor to contest the dispute.
Our products and services may rely on third-party platforms, software or services, including but not limited to:
Podia
Stripe
PayPal
AI software providers
Dating applications
Communication platforms
Hosting providers
Other software providers
Third-party services may have their own terms, privacy policies and usage requirements.
We are not responsible for changes, interruptions, outages, restrictions or termination of third-party services that are outside our reasonable control.
Where use of a third-party service is required for a product, you are responsible for complying with that provider's terms.
We will make reasonable efforts to provide access to purchased products and services.
However, we do not guarantee uninterrupted or permanent availability where circumstances outside our reasonable control affect the service.
We may update, modify, replace or improve content from time to time.
Where reasonably necessary, we may make changes to products while maintaining their general nature and purpose.
Testimonials, case studies, screenshots and examples may be used to demonstrate customer experiences.
Individual experiences are not necessarily representative of the experience of every customer.
Testimonials should not be interpreted as guarantees of future results.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
To the fullest extent permitted by law, we are not responsible for:
Loss of income
Loss of business opportunities
Loss of anticipated results
Loss arising from your application of our advice
Indirect or consequential losses
Outcomes caused by factors outside our reasonable control
You are responsible for your own decisions and actions when using our products and services.
Nothing in these Terms affects any consumer rights that cannot legally be excluded or restricted.
We reserve the right to suspend or terminate your access to products or services where you:
Breach these Terms
Share or distribute our content without permission
Share your account
Attempt to obtain unauthorised access
Engage in unlawful or abusive conduct
Misuse our services
Termination will not affect rights or obligations that arose before termination.
Nothing in this section affects your statutory consumer rights.
We may update these Terms from time to time.
The updated version will be published with a revised "Last Updated" date.
Where appropriate, we may notify customers of material changes.
These Terms are governed by the laws of England and Wales.
If you are a consumer, you will retain any mandatory consumer protections and rights that apply to you under applicable law.
If you have any questions regarding these Terms or our products and services, please contact:
Coach Connor Limited
Email: info@coachconnorp.com