Last Updated: 23 August 2026
Coach Connor Limited ("Coach Connor Limited", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and share personal information when you:
Visit our websites
Purchase our products or services
Access our courses or digital products
Participate in coaching or consulting
Complete forms or provide information to us
Contact us
Interact with us through social media, email or messaging platforms
Otherwise interact with our business
This Privacy Policy applies across our products and services, including online courses, digital products, AI-related products, coaching, consulting, profile optimisation, texting and dating-related educational products.
By using our services, you acknowledge that your personal information may be processed as described in this Privacy Policy.
The organisation responsible for your personal information is:
Coach Connor Limited
Email: info@coachconnorp.com
For applicable data protection purposes, Coach Connor Limited is the data controller of the personal information described in this Privacy Policy.
Depending on how you interact with us, we may collect different types of personal information.
This may include:
Name
Email address
Phone number
Billing or payment-related information
Account information
Information submitted through forms
Information provided during coaching or onboarding
Messages or communications you send to us
Information relating to your use of our products or services
If you voluntarily provide information as part of our products or services, this may include:
Dating profile information
Dating profile prompts
Messages or conversations you choose to share
Screenshots
Photos or other media
Information about your goals or circumstances
Other information you voluntarily submit
You should only provide information that is necessary or appropriate for the relevant service.
When you visit our websites or use certain online services, information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Referring websites
Approximate location derived from technical information
Time spent on pages
Website interactions
Other technical or usage information
The information collected may vary depending on the website, platform and technologies being used.
We may use your personal information to:
Process and fulfil purchases
Provide access to products and services
Deliver courses and digital content
Provide coaching or consulting
Manage customer accounts
Respond to enquiries
Provide customer support
Communicate with you about your purchase or account
Administer forms and onboarding processes
Improve our products, services and user experience
Maintain security
Detect and prevent fraud or unauthorised activity
Maintain business and financial records
Comply with legal and regulatory obligations
Establish, exercise or defend legal claims
Protect our rights and property
Where you have provided appropriate consent, or where otherwise permitted by applicable law, we may also use your information for marketing or promotional communications.
Where applicable, we process personal information under one or more of the following lawful bases:
We may process information where necessary to provide a product or service you have purchased or to take steps at your request before entering into a contract.
We may process information where necessary to comply with legal, accounting, tax or regulatory obligations.
We may process information where necessary for our legitimate business interests, including:
Operating and improving our business
Maintaining security
Preventing fraud
Managing customer relationships
Protecting our legal rights
Improving our products and services
Where we rely on legitimate interests, we will consider your rights and interests when determining whether the processing is appropriate.
Where consent is required by applicable law, we will request it before carrying out the relevant processing.
Where processing is based on consent, you may withdraw your consent at any time.
Payments may be processed through third-party payment providers, including:
Stripe
PayPal
These providers may collect and process payment and transaction information in accordance with their own privacy policies and terms.
We generally do not receive or store your full payment-card details.
We may receive information such as:
Payment status
Transaction details
Payment method
Billing information
Refund information
where necessary to administer your purchase and maintain our business records.
We use third-party platforms and service providers to operate our business and provide our products and services.
These may include:
Podia may be used to host and deliver courses and digital products, manage customer accounts, process customer information and provide email and communication functionality.
Podia may process personal information on our behalf in accordance with its own terms and privacy practices.
Stripe may process payments and related transaction information.
PayPal may process payments and related transaction information.
We may also use other service providers from time to time, including:
Website and hosting providers
Analytics providers
Cloud storage providers
Customer support tools
Software providers
AI technology providers
Professional advisers
Accounting providers
Legal advisers
These providers may process personal information on our behalf where necessary to provide their services.
We do not sell your personal information.
We may share personal information where reasonably necessary with:
Payment processors
Course and digital-product platforms
Hosting providers
Software providers
Analytics providers
Professional advisers
Accountants
Legal advisers
Regulators
Government authorities
Law enforcement
Courts or other authorised bodies
We only share information where there is an appropriate reason to do so, such as providing our services, operating our business, complying with legal obligations or protecting our legitimate interests.
Some of the third-party providers we use may operate or process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.
This may include relying on adequacy regulations, appropriate contractual safeguards or other lawful transfer mechanisms where required.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time we retain information may depend on:
The nature of the information
The reason we collected it
Whether you continue to use our services
Legal, accounting or tax requirements
The need to resolve disputes
The need to establish, exercise or defend legal claims
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Depending on your circumstances and applicable law, you may have rights including:
The right to access your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your information
The right to request restriction of processing
The right to object to certain processing
The right to data portability
The right to withdraw consent where processing is based on consent
These rights are subject to certain legal conditions and exceptions.
We may need to verify your identity before responding to certain requests.
We may use your personal information to send you marketing and promotional communications about our products, services, offers, updates and related content where permitted by applicable law.
Our email communications may be delivered using Podia's email marketing and communication tools.
Where required by law, we will obtain appropriate consent before sending marketing communications.
You can unsubscribe from promotional email communications at any time by using the unsubscribe link included in our marketing emails.
Please note that you may still receive essential, non-promotional communications relating to purchases, accounts, products or services you have requested.
Our websites and third-party platforms may use cookies and similar technologies.
These technologies may be used for purposes including:
Website functionality
Security
Understanding website usage
Analytics
Improving user experience
Measuring performance
Personalisation where applicable
Some cookies may be necessary for the website or service to function.
Where consent is legally required for non-essential cookies or similar technologies, we will provide an appropriate consent mechanism.
You may also be able to control certain cookies through your browser or device settings.
Disabling certain cookies may affect the functionality of some websites or services.
Our websites, products or services may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices, content or security of third-party services.
We recommend reviewing the privacy policy of any third-party service before providing personal information to it.
If you interact with us through social media, messaging platforms or other third-party communication services, those platforms may independently collect and process information about you.
Your use of those platforms is subject to their own terms and privacy policies.
We are not responsible for the privacy practices of third-party platforms.
Some of our products or services may involve third-party artificial intelligence tools.
Where you voluntarily submit information to an AI tool as part of using one of our products, that information may also be processed by the relevant AI provider.
You should review the privacy policy and terms of any third-party AI service before submitting personal information to it.
Unless otherwise stated, we do not require you to submit sensitive personal information to use our educational products.
We take reasonable technical and organisational measures designed to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Unauthorised disclosure
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
Our products and services are intended for adults and are not directed at children under the age of 18.
We do not knowingly collect personal information from children for the purpose of providing our products or services.
If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can attempt to resolve the issue.
You can contact us at:
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information about the ICO and how to make a complaint is available through the ICO's official website.
We may update this Privacy Policy from time to time to reflect changes to:
Our business
Our products or services
The technology we use
The information we collect
Applicable legal or regulatory requirements
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
Where appropriate, we may provide additional notice of significant changes.
If you have any questions about this Privacy Policy, our handling of your personal information, or your data protection rights, please contact:
Coach Connor Limited
Email: info@coachconnorp.com